Employment History

Computer Programmer II for FDN / NuVox Communications
2004 – 2008 Maitland, Florida

Industry: Telecommunications

Online: http://www.fdn.com | http://www.nuvox.com

Developed and deployed new applications as well as application enhancements for a suite of the company’s internal, self-engineered Coldfusion-based business applications. Designed tools used for CRM, order processing and automated system processes.

• Designed scheduling system for dispatching technicians with several enhancements which acted as the tracking and notification system for managing Field Technicians across the US.
• Created internal escalation system for handling customer support issues, which included an email notification system and scheduled tasks for automation. This application has assisted in resolving customer issues in a more effective and timely manner and is widely used by over 1,000 employees.
• Designed Automated Customer Email system, enhancing communication with both FDN customers and employees. System has been used sending up to 2,000 emails a day since it’s launch in 2005, notifying customers of network outage issues, installation and repair reminders, etc.
• Designed “plug and play” menu system for wholesale customers, which has allowed FDN to offer wholesale partners access to our CRM/Ordering System within just minutes and with less training. There are currently at least 5 new companies that have come on board since the tool was released.

Languages / Primary skills used: CFML (CFC’S, Custom Tags, CFScript), SQL, HTML / XHTML / DHTML, CSS, JavaScript, AJAX, XML, SQL Server (Triggers, Views, Stored Procedures), Oracle, Some design patterns such as MVC.

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Computer Programmer for Robert Half Technology

2004 Maitland, Florida

Industry: IT Staffing

Online: http://www.roberthalftechnology.com

Contracted to work at FDN Communications.

(Please see additional details above)

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Web Developer (Telecommuter) for Neany, Inc.

2003 California, Maryland

Industry: Government Contractor

Online: http://www.neanyInc.com

• Developed corporate website to provide initial web presence and intranet portal.
• Designed online presentation of video surveillance system which helped introduce a new product to the market.

Languages / Primary skills used: PHP, HTML / XHTML / DHTML, CSS, JavaScript

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Web Application Developer for Spectrum Sciences, Inc.

2001 – 2003 California, Maryland

Industry: Government Contractor / Engineering Services

Online: http://www.spectrumsciences.com

• Created web applications using ColdFusion for government and commercial customers implementing Section 508 and Navair Security standards.
• Lead POC, developer and designer on contracts engineering and implementing applications for web, print and CD production including graphic/interface design.
• Developed in house applications used for task management and inventory tracking, including system for the Patuxent Naval Air Stations Vision Lab.

Languages / Primary skills used: CFML, HTML / XHTML / DHTML, SQL, JavaScript, Flash, Actionscript, Fireworks, Photoshop, Illustrator, Access, PostgreSQL, SQL Server

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PC Field Service Technician for Computer Technology Services

2001 California, Maryland

Industry: Government Contractor for NMCI (Navy Marine Corps Intranet)

Online: http://www.ctsi.com

• In early 2001, I was part of the initial phases to develop an intranet for the Navy and Marine Corps which has evolved to now include over 700,000 Sailors, Marines and Civilians.
• I assisted in surveying computers, tracking hardware and software, as well as running diagnostics which helped to map and engineer the networks at Patuxent Naval Air Station and Webster Field.
• NMCI is now considered to be one of the largest internal computer networks in the world.